Responsible Gaming
Gaming Should Be Entertainment
At Rocket Casino, we believe that online gaming should be enjoyed as entertainment only, not as a way to earn money or solve financial problems. While gaming can be fun and exciting, it's important to understand that the odds always favour the casino. Please only gamble with money you can afford to lose.
Age Verification
Rocket Casino is only available to individuals aged 18 years or older, or the legal gambling age in your jurisdiction in Australia, whichever is higher. We take age verification seriously and reserve the right to request identification to confirm your eligibility.
By registering, you confirm that you are of legal gambling age in your location.
Warning Signs of Problem Gambling
Problem gambling can develop gradually. If you recognise any of the following signs in your own behaviour, please seek help immediately:
- Spending more money or time gaming than intended
- Chasing losses by gambling more to win back money you've lost
- Hiding your gambling activities or lying about how much you've gambled
- Gambling to escape problems, stress, or negative emotions
- Feeling anxious, irritable, or restless when trying to cut down or stop
- Borrowing money to fund your gaming
- Neglecting family, work, study, or other important responsibilities
- Experiencing financial difficulties due to gambling
- Repeatedly attempting to cut down or stop without success
- Jeopardising relationships, education, or career opportunities
Self-Help Tools Available
Rocket Casino provides several tools to help you maintain control of your gaming:
- Deposit Limits: Set daily, weekly, or monthly limits on the amount you can deposit into your account
- Loss Limits: Restrict the maximum amount you're willing to lose within a specified timeframe
- Reality Checks: Receive regular reminders about how long you've been gaming and how much you've spent
- Self-Exclusion: Temporarily or permanently exclude yourself from your account to take a break from gaming
- Account Closure: Permanently close your account if you wish to stop gaming entirely
To access these tools or discuss your gaming habits, please contact our customer support team.
Support Organizations in Australia
If you're struggling with problem gambling, confidential help and support are available from the following organisations:
Australia
-
Gambling Help Online
Website: www.gamblinghelponline.org.au
Free, confidential support and counselling for problem gambling -
National Gambling Helpline
Phone: 1800 858 858
Free telephone counselling available 24/7 across Australia
International Support
-
GamCare (United Kingdom)
Website: www.gamcare.org.uk -
GamStop (United Kingdom)
Website: www.gamstop.co.uk
National self-exclusion scheme -
Responsible Gambling Council (Canada)
Website: www.responsiblegambling.org -
National Council on Problem Gambling (United States)
Website: www.ncpgambling.org
Take Action Today
If you believe you may have a problem with gambling, or if someone close to you is struggling, please reach out for help immediately. There is no shame in seeking support, and help is available.
Contact Gambling Help Online on 1800 858 858 or visit www.gamblinghelponline.org.au for free, confidential assistance.
Your wellbeing is important to us. Rocket Casino is committed to promoting responsible gaming and supporting our players.